IMS- From Information to Insight
The Information Management Solution, (IMS) is an all-embracing management system for the operation of Playtech’s entire product portfolio. It provides all the elements of operational infrastructure in a full end-to-end solution and offers you total command, via a single, powerful, user-friendly interface that controls all aspects of maintenance, configuration and administration.
The system modular architecture, full scalability and built-in redundancy enable it to grow and accommodate future product diversification, while ensuring maximum availability at all times. Playtech works in partnership with its licensees and develops the optimum business solution for each operation, one that takes into account the integration of existing legacy systems.
Optimized Tools for Optimized Performance
Compatible with multiple languages and currencies the IMS provides the ultimate comprehensive tool kit, monitoring player activity from the player’s first click on an affiliate’s banner, continuing through download, registration, deposits, play and withdrawal. Throughout the player cycle, information is sorted and streamed, allowing you to automatically focus your promotions and marketing efforts by creating user profiles and player groups, while cutting edge fraud prevention tools protect both you and your players. Retention of players is also optimized with player support, real time chat, automatic bonuses and attractive VIP programs.
The IMS also features a cashier supporting multiple payment methods and a sophisticated collection of financial tracking functionalities.
We Unify So You Can Diversify
- Reap the benefits of cutting edge financial reporting and analysis tools
- Monitor player activity with real time tracking, generating customized statistics
- Enjoy the advantages of an extensive affiliates and sub-affiliates program
- Customize the language, currency graphics and texts to your players
- Safeguard your operation with sophisticated fraud prevention and detection tools
- Pinpoint players needing help with alerts for customer support and live online chat support
- Market directly to your players with advanced automatic bonuses and VIP loyalty systems
